Bar & Counter Attendant

Job Title: Bar & Counter Attendant

Reports To: Concept Manager

Department: Operations

Status: Non-exempt

Date: May 2024

Broad Functions: To serve beverages and food to guests in a friendly, courteous, and timely manner, as well as assisting food service at the registers resulting in total guest satisfaction. Responsible for preparing beverages for other servers to supply to guests and acting as cashier for the facility for both bar and take out operations. This may include completing customer transactions as well as cleaning the food or stock areas.

Main Duties and Responsibilities:

1.   In addition to taking beverage orders from guests and servers, greets take out register guests and takes food orders; provides information about menus; looks for opportunity to "up-sell" products.

2.   Prepare and serve alcoholic and non-alcoholic drinks consistent with the Restaurant’s

standard drink recipes.

3.   Input orders into register at the point of sale and create a check for each guest, including those served by other beverage servers, to maintain accountability of all beverages served.

4.   Operates cash register and received payment from customers as required and follow all Areas Guest Experience and cash handling policies and procedures.

5.   Accept guest payment, process credit card charges, make change when needed and insure vouchers are properly executed, in order to balance all moneys.

6.   Wash and sterilize glassware.

7.   Prepare garnishes for drinks and replenish snacks, appetizers for bar patrons.

8.    Responsible for maintaining stock, cutting, and storing of all fresh fruit and vegetable garnishes, juices and other

perishables daily to insure product quality.

9.    Ensures proper food handling procedures are followed including wrapping, labeling, dating, stocking, storing, rotating, and checking temperature of products.

10. Must adhere to all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to

minors and intoxicated guests to insure all laws are being followed.

11. Clear and reset tables in bar area.

12. Follow the Guest Program’s steps of service including the presentation of drink menus, making recommendations and answering questions regarding beverages.

13. Maintain cleanliness in all areas of the bar including counters, sinks, utensils, shelves and storage areas.

14. Report all equipment problems and bar maintenance issues to restaurant manager.

15. Restock and replenish bar inventory and supplies, including requisitioning and stocking of all beer, wine, spirits, paper products, straws and stirrers and condiments.

16. Received inventory, moves and lifts food and beverage products and supplies; maintain a solid knowledge of product and services available in unit.

17. Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor.

Skills and Qualifications:

1. Be 21 years of age. Minimum of one year of bartending experience essential.

2. High School diploma preferred.

3. Verbal and written English language is essential. Able to read, speak and understand the English language in order to communicate with guests and take orders.

4. Basic mathematical skills necessary to operate a cash register make change, total guest checks, count total bank, prepare cash drops, total all other charges, and understand portion sizes.

5. Food handler or liquor permits as required by law.

6. Brand certification as required.

7. Ability to remember, recite and promote the variety of menu items.

8. Ability to operate a keyboard and point of sale procedures to pre-check an order and close out a check.

9. Ability to work and stand in confined spaces for long periods of time.

10. Basic knowledge of food and beverage preparation and service of alcoholic beverages.

11. Be able to communicate effectively with guests.

12. Be able to work in a standing position for long periods of time (up to 8 hours).

13. Be able to reach, bend, stoop and frequently lift up to 60 pounds.  

EEOC Statement:

We are an equal opportunity employer committed to building a diverse team and fostering an inclusive environment where employees feel empowered to bring their authentic selves to work. We welcome applications from all qualified candidates regardless of race, color, religion, gender identity, sexual orientation, national origin, age, disability status, or veteran status.

Physical Demands:

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the associate is regularly required to stand for long periods of time, use hands and fingers, communicate verbally, and hear. The associate is frequently required to reach with hands and arms, climb, balance, taste, and smell. The associate is also occasionally required to walk, stoop, kneel, crouch, crawl, and either lift or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to focus.

Physical Demands:

The physical demands are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the associate is regularly required to stand for long periods of time, use hands and fingers, communicate verbally, and hear. The associate is frequently required to reach with hands and arms, climb, balance, taste, and smell. The associate is also occasionally required to walk, stoop, kneel, crouch, crawl, and either lift or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to focus.