Director, Operations (Restaurants)

Job Title:        Director of Airport Operations

Reports To:   VP of Airport Operations

Status:            Exempt

Department:  Operations

Broad Functions:  Oversee airport operations in order to achieve stated objectives in sales, costs, employee retention, guest service and satisfaction, food quality, cleanliness and sanitation at Areas USA.

Main Duties and Responsibilities:

1.   Assists VP of Operations with developing business strategies to reach organizational goals and objectives.

2.   Reviews staffing and budget guidelines in conjunction with annual financial statements.

3.   Acts as corporate representative for public relations activities as needed.

4.   Work with team members to ensure quality storefronts and timely store openings.

5.   Assist VP of Operations in resolving design issues and verify that submittals comply with airport authority and management companies design criteria.

6.   Assist location operators in the execution of day-to-day operations.

7.   Execute the current business strategy that anticipates rapid growth.

8.   Interface with Legal, Human Resources, Loss Prevention, Business Development, Finance and other business units in the daily affairs of the operation.

Supervisory Responsibilities:

1. Develops and maintains an effective organization through the selection, training, compensation, motivation, termination and evaluation of personnel at management and associate levels.
2. Provides guidance and direction to management employees to assist in their professional development.
3. Conducts Performance Evaluations of the General Managers under his/her supervision.

Skills and Qualifications:

1. Bachelors Degree in Business Administration, Hospitality or related field, Master's Degree a Plus. 
2. 5+ plus years' experience in upper management of food, beverage and retail operations handling multiple locations.
3. Ability to work effectively with multiple departments and diverse populations.
4. Computer Literacy. Experience with Microsoft Word, Excel and other associated software.
5. Be able to lead a team of employees to reach company goals.
6. Possess excellent strategic management skills.
7. Excellent oral and written Communication Skills
8. Budget and Business Analysis
9. Market and Risk Analysis
10. Time Management, organization, planning, project management
11. Guest Relations, Diplomacy and Professionalism.

EEOC Statement:

We are an equal opportunity employer committed to building a diverse team and fostering an inclusive environment where employees feel empowered to bring their authentic selves to work. We welcome applications from all qualified candidates regardless of race, color, religion, gender identity, sexual orientation, national origin, age, disability status, or veteran status.

Physical Demands:

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the associate is regularly required to stand for long periods of time, use hands and fingers, communicate verbally, and hear. The associate is frequently required to reach with hands and arms, climb, balance, taste, and smell. The associate is also occasionally required to walk, stoop, kneel, crouch, crawl, and either lift or move up to 35 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to focus.