Lead I-Concessions

Overview - 

As a Concessions Lead you will supervise an assigned concessions always stand or multiple stands and lead associates in the delivery of excellent guest service.

Responsibilities 

• Supervise and coordinate activities of concession associates on a per shift basis, including training, counseling and enforcing work procedures and service standards.
• Inspect all stands and portables in the assigned area, ensuring all remain clean, sanitized, and safe.
• Analyzes and resolves all problems with associates, guests, and the operation with the assistance of management as needed.
• Verifies stand inventories before and after each event, and as assigned.
• Verifies food preparation for timeliness, and proper quantities.
• Evaluates and documents performance of stand attendants.
• Performs opening and closing procedures for assigned area.
• Assists concession associates in serving guests as business levels demand.
• Performs other duties as assigned.

Qualifications 

• Minimum of 1 year experience in foodservice position required; previous experience as a stand attendant or stand manager preferred.
• Previous cash handling/cashier experience required.
• Previous supervisory experience preferred.
• No high school diploma or GED required.

Physical Requirements 

• Constant standing, walking, bending, reaching, and repetitive motions. 
• Ability to perform normal lifting of stock up to 50 pounds.
• Frequently immerse hands in water, soaps and sanitizer.
• May be exposed to variable temperatures, including extreme hot and cold, depending on the season.
• May be required to work in confined and/or narrow spaces.
• Hazards include but are not limited to cuts from broken glass, slips, trips, falls, cuts, burns, and strains.
• Noise level may be moderate-to-high during busy times.