Travel Hospitality Services (THS Jobs)
Supv II-Retail
Overview -
Our ideal candidate is experienced in retail operations, managing and leading a team, and delivering excellent guest service.
Responsibilities
- Supervises retail associates; completes store/warehouse operational needs by assigning employees and following up on work results.
- Trains associates and works to maintain retail standards, policies, and procedures
- Opens and closes retail locations as directed by management.
- Assists retail management with the daily cash procedures and operations.
- Monitors store floor, assist with guests' needs and requests.
- Regularly evaluates, creates, and maintains professional visual displays; provides direction to retail associates regarding store merchandising and displays.
- Ensures integrity of physical inventory and par levels.
- Maintains cleanliness and safety standards throughout the retail shops.
- Perform duties as assigned.
Qualifications
- Minimum one-year supervisory experience in customer service and/or retail environment preferred.
- Previous cash handling experience required.
- Previous experience working with point of sale (POS) system required.
- High school diploma or GED required.
- Strong verbal and written communication skills – ability to communicate with staff and prepare written reports
- Strong time management and organizational skills; ability to direct the work activities of several associates simultaneously and plan ahead.
- Ability to handle multiple tasks simultaneously in a fast-paced environment.
- Ability to work independently and as a team member
- Basic math skills; ability to accurately handle money and count change.
Physical Requirements
- Ability to lift and carry up to 50 pounds.
- Constant standing, lifting, climbing stairs, and repetitive motions.
- Bending, reaching, climbing on ladders.